The Direct Network

Visions In Education Gives Students Options

Posted by Liz Schulte on May 15, 2017 5:30:00 AM
Topics: School stories, K-12, charter school

Visions In Education is a tuition-free public charter school providing a high-quality, standards-based education to homeschool families and independent study high school students in California. The school offers families looking for an alternative to traditional public schools with flexibility in their child’s education.

Visions in Education Giving Students Options

“We really try to focus on being in tune with what our customers want. That’s probably a different mindset than most schools have. They don’t look at their students as customers. We try to do that because in the charter school world, they don’t have to come to you,” Tom Tafoya, director of business and technology at Visions In Education, said. “We provide a variety of options to a variety of students in different circumstances. That’s really unique. In public schools, if you are a square peg and all they have are round holes, there’s really not a whole lot of places for you. That’s what charter schools provide: the ability to fit the square peg in a square hole, if you will. Part of the partnership with MBS is trying to stay ahead of that and really being responsive to the needs of our families.”

MBS Direct gives students course materials options to fit their individual needs. Through the Online Bookstore, students and families can take advantage of reduced pricing on an expansive inventory of titles, they can choose their preferred format and they can order easily.

“We’ve got a great offering for people who want something different,” Tafoya said. “The partnership with MBS Direct has given us a strategic advantage. It has given us staying power for our families. They know they can go to Visions and shop easily and get their stuff quickly and at a fair price. The experience of shopping through MBS Direct is no different than shopping on Amazon for our families.”

MBS Direct has real-time inventory displayed online, reflecting in-stock quantities and conditions. Families can order online anytime, anywhere and receive the same knowledgeable customer support with access to around-the-clock customer service. Books are shipped within one business day of the order being placed.

“No expensive backorders. No problems with implementation, backorders or any customer service issues. MBS Direct has been really top-notch,” Tafoya said. “Whereas some of the vendors have their little idiosyncrasies and have backorder issues, we haven’t had those issues with MBS Direct. It has been a great partnership, especially from the technology and service perspective.”

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About Liz Schulte

Liz Schulte is an author and business owner with a background in customer service, marketing and higher education development.

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