The Direct Network


The Most Common Questions Our Account Managers Hear

Posted by Joe Clarkin on Sep 3, 2015 8:28:00 AM

Our account managers are here to answer any question that our partner schools have. Some questions, however, come up more often than others. In an effort to help answer those questions before they even occur, we've compiled a list of the most common questions asked to our account managers, and how those account managers would answer them when asked. Check out the list below and let us know if it helps!

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Ready for Rush: From Client Services to Call Center

Posted by Dean Asher on Aug 4, 2015 5:00:00 AM

It's that time of year again: Rush. No, we don't mean the Canadian prog-rockers. It's the time of year where higher ed and K-12 students alike are returning to their institutions for another term of learning and need their course materials — pretty much all at the same time.

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Subscribe to the Direct Network

Posted by Erica Martin on Aug 1, 2015 1:00:00 PM

Don't think of it as another newsletter in your inbox...

By subscribing to the Direct Network, you'll receive a brief summary of content geared toward your interests, and be the first to hear about upcoming events, new product features and special announcements!

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Contact Us

Posted by Erica Martin on Aug 1, 2015 1:00:00 AM

Want your school featured on The Direct Network?

Or, do you want to know more about an article we wrote or shared? Contact us using the form below and let us know!

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3 Signs Your Account Manager Really Cares

Posted by Dean Asher on Jun 10, 2015 4:30:00 PM

There are a lot of factors to take into account when considering a course material fulfillment solution, like format and pricing options, making adoptions and delivery easier and customer service.

While those are all important things to consider, there’s one that has a major impact on your day-to-day relationship with your fulfillment partner: account management.

Any solution worth its salt will have a dedicated account manager to help you manage your online bookstore, but there are three surefire signs to tell if they stand above the pack and are fully invested in your school's future and success.


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PAISBOA Presentation: Understanding Your Digital Content Options

Posted by Joe Clarkin on Apr 15, 2015 11:00:00 PM

This month, Senior Digital Consultant Carrie Watkins was invited to speak with the PAISBOA (Philadelphia Area Independent School Business Officers Association) technology group about digital options. Here are some of the key take-aways, as well as the presentation itself. If you think your school or organization would benefit from this conversation, please don’t hesitate to contact your account manager. We would be happy to work with you through a webinar or an on-site visit.

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Introducing MBS Direct's eText Builder

Posted by Joe Clarkin on Apr 15, 2015 11:00:00 PM

MBS Direct is happy to introduce our newest implementation designed to help simplify course packs for you and your faculty members: MBS Direct’s custom course material site, eText Builder. By utilizing this exciting new site, your instructors will be able to create printed or digital (or a combination of the two) course packs on their own and see exactly how much each will cost as they continue to add items.

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Get to Know MBS Direct's Print Services

Posted by Kate Seat on Apr 15, 2015 11:00:00 PM

Are you familiar with MBS Direct’s printing services? For just about any event that’s taking place at your school, we can work with you to create a variety of exciting and cost-effective promotional materials. Whether it’s an admission pamphlet or a program for your school’s next big game, we can create what you’re looking for.

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What You Need to Do to Get Ready for Buyback: K-12

Posted by Joe Clarkin on Apr 15, 2015 11:00:00 PM

MBS Direct’s buyback services are one of the things we take the most pride in as a company. Buyback provides our schools’ families and students valuable cost-savings and convenience, thereby helping each student have a successful academic experience. So with your next buyback right around the corner and MBS Direct wants to help make sure your school is ready for the big event, whether you’re doing an online buyback or are a participant in our EZ Drop program. In order to help prepare you, we have created a few simple tips for you to follow as you do your last minute preparations:

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What You Need to Do to Get Ready for Buyback: Higher Education

Posted by Joe Clarkin on Apr 15, 2015 11:00:00 PM

MBS Direct’s buyback services are one of the things we take the most pride in as a company. Buyback provides our schools and students valuable cost-savings and convenience, thereby helping each student have a successful academic experience. So with your next buyback right around the corner and MBS Direct wants to help make sure your school is ready for the big event. In order to help prepare you, we have created a few simple tips for you to follow as you do your last minute preparations:

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