The Direct Network

Career Matters

Posted by Lori Reese on Jun 21, 2018 5:30:00 AM

Winning the heart of today’s student means showing you care about the two things: money and career.

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How to Write the Perfect Bookstore Customer Service Survey (If Your Students Aren't Being Asked Already)

Posted by Dean Asher on Jun 11, 2018 5:30:00 AM

Customer service and the overall bookstore experience is a cornerstone to survival in a competitive market. That's why MBS Direct continually sends out customer service surveys to your students and families to continue to improve and ensure they stay happy.

But if you're operating your own store or are using another online bookstore, you may need to take matters into your own hands.

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North Central University Provides Students a Better Experience

Posted by Liz Schulte on Sep 25, 2017 5:30:00 AM

Located in the heart of downtown Minneapolis, North Central University is an awesome place to be. Just three blocks from the new Viking stadium (where the Super Bowl will be held in 2018), the school immerses students in the great city atmosphere as they learn and explore. When Executive Assistant to the Vice President of Business & Finance Amy High came to the University she was enamored with the beautiful campus and the wonderful atmosphere, but one area needed a little work: the campus bookstore.

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St. Francis Catholic High School Makes a One-Stop Shop for Students

Posted by Liz Schulte on Jul 3, 2017 5:30:00 AM

“Start by doing what's necessary; then do what's possible; and suddenly you are doing the impossible.” – Saint Francis of Assisi
In the greater Sacramento region of California there are many excellent schools, but only one St. Francis Catholic High School. Through faith, excellence, leadership and service, SFHS is committed to integrating faith with academic excellence. They seek to embrace the teachings of Saint Francis of Assisi by instilling love for all of God’s creations and the importance of giving back through service in each of their students.

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Gunston School: Fostering Their Reputation for Excellence

Posted by Liz Schulte on Mar 6, 2017 5:30:00 AM

Nestled among the trees on an idyllic 32-acre farm bordering the Corsica River in Maryland sits the Gunston School. During its 107-year history, Gunston has built a reputation for excellence in education. Educating a diverse population of students, they embrace rigorous academics and have a nurturing environment for student growth while fostering leadership skills through sports.

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Hinsdale High School District 86 Offers More Equitable Cost Savings for Students

Posted by Dean Asher on Oct 4, 2016 5:00:00 AM

For the past six years, Hinsdale High School District 86 has been perhaps one of the most unique districts in the United States.

It's not uncommon for public schools in the Chicago area to administer a textbook or course material fee to families to cover costs for their student's education, but in an effort to reduce costs, Hinsdale's two high schools — Hinsdale Central and Hinsdale South — opted to have families purchase their own materials from a third party.

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A Day in the Life at the MBS Direct Contact Center [Video]

Posted by Kate Seat on Sep 14, 2016 7:30:00 AM

Our Contact Center is open 24/7, 7 days a week, to help our customers with any situation that may arise. Get a behind-the-scenes look at what a day in the life of an MBS Direct customer service specialist is all about:

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BVCTC Improves Course Material Delivery and Customer Service to Students

Posted by Dean Asher on Aug 4, 2016 5:00:00 AM

When BridgeValley Community and Technical College's 2,000 full-time students attend classes online or at one of the school's two rural West Virginia campuses, they come from many different walks of life.

Some are straight out of high school looking to earn credits at the public two-year community college before transferring to a four-year university. Others are workers who originally graduated from college 20 years ago and are seeking a new certification to pursue a promotion in an engineering or nursing career. Some students have unfortunately been laid off and need to transition into another line of work.

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4 Ways Your Online Bookstore Delivers a Wow Factor to Students

Posted by Kate Seat on Jun 30, 2016 8:00:00 AM

The first step to a successful term starts with each student having the right course materials, before classes begin — and that’s exactly what happens when they purchase their books through your online bookstore.

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What Better Customer Service Means in the 21st Century

Posted by Dean Asher on Sep 22, 2015 5:00:00 AM

In an age where students are shopping online and the competition is just a browser tab or app away, how schools need to provide engaging, quality service to their bookstore customers has evolved.

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