The Direct Network


Devon Preparatory School Fuses Old and New

Posted by Liz Schulte on Jul 17, 2017 5:30:00 AM

Devon Preparatory School holds its students to the highest academic standards. Students are challenged to step outside of their comfort zones to explore their capabilities and develop their expectations guided by intellectual curiosity. Creating a dynamic relationship between tradition and modern developments, the school uses technology to boost the student’s learning process while maintaining the pillars of classic education. When it came time to modernize their course materials process, MBS Direct was a natural fit.

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How to Turn Around a Customer Service Nightmare

Posted by Liz Schulte on Apr 5, 2017 5:30:00 AM

I have never met a single person who hasn’t had a bad customer service experience. In fact, in a single month, I had five bad experiences with various companies, one of which I will never use again. Sadly, I can only think of one truly exceptional customer experience in the same time frame. Customer service is being left behind by disinterested staff and consumers aren’t happy about it.

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